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Events calendar

S M T W T F S
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Clayton Hotel Leopardstown, Central Park, Sandyford Business Park, District, Co. Dublin, D18 K2P1.

CCMA Members Forum - Yuno Energy Group - People, Process, Performance: Our CX Journey

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Webinar 12 noon

CCMA Webinar - Best Practices in Performance & Quality Management

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Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Breakfast Briefing - Verint - Knowledge Is Power: Discover How VodafoneThree Leveraged AI To Turn Knowledge Chaos Into Multi-Million Pound Savings (And Happier Customers).

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Webinar 11 a.m.

Sponsor Webinar - ABP Consultancy - From Intent to Outcome, GoFibre’s AI Customer Service Journey

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Webinar 11 a.m.

CCMA Sponsor Webinar - NiCE - The AI Augmented Contact Centre:  Orchestrating Human and Agentic Workforces.

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The Club Hotel, GOFFS Avenue, Kill, Co.Kildare W91 APW9.

CCMA Members Forum - FRS Training - Striving for Adaptive Learning Excellence

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Upcoming events

15th April, 2026

Clayton Hotel Leopardstown, Central Park, Sandyford Business Park, District, Co. Dublin, D18 K2P1.

CCMA Member Forum

CCMA Members Forum - Yuno Energy Group - People, Process, Performance: Our CX Journey

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17th April, 2026

Webinar 12 noon

CCMA Member Forum

CCMA Webinar - Best Practices in Performance & Quality Management

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Book now

23rd April, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Verint - Knowledge Is Power: Discover How VodafoneThree Leveraged AI To Turn Knowledge Chaos Into Multi-Million Pound Savings (And Happier Customers).

Read More
Book now

24th April, 2026

Webinar 11 a.m.

CCMA Sponsor Event

Sponsor Webinar - ABP Consultancy - From Intent to Outcome, GoFibre’s AI Customer Service Journey

Read More
Book now

29th April, 2026

Webinar 11 a.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - NiCE - The AI Augmented Contact Centre:  Orchestrating Human and Agentic Workforces.

Read More
Book now

30th April, 2026

The Club Hotel, GOFFS Avenue, Kill, Co.Kildare W91 APW9.

CCMA Member Forum

CCMA Members Forum - FRS Training - Striving for Adaptive Learning Excellence

Read More
Book now

06th May, 2026

Accenture, The Dock, 7 Hanover Quay, Dublin D02 .

CCMA Sponsor Event

CCMA Sponsor Event - Accenture Song - Five Emerging Trends Shaping the Future: Understand, Design and Act for Meaningful Growth.

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Past events

03rd October, 2024

Kilkea Castle, Kilkea Demesne, Castledermot, Co. Kildare, R14 XE97.

CCMA Sponsor Breakfast Briefing - NICE - CX Trends Shaping the Future

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - NICE - CX Trends Shaping the Future

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26th September, 2024

Webinar 4.30 p.m.

CCMA Annual General Meeting 2024

CCMA Annual General Meeting 2024

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25th September, 2024

Clayton Hotel Leopardstown, Sandyford Business District, Central Park, Dublin 18, D18 K2PI.

CCMA Sponsor Event - Verint - The CX Automation Forum

CCMA Sponsor Event

CCMA Sponsor Event - Verint - The CX Automation Forum

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19th September, 2024

Webinar 1 p.m.

CCMA Sponsor Webinar - NICE - CX Trends Shaping the Future - Join the AI Drive CX Revolution

CCMA Sponsor Event

CCMA Sponsor Webinar - NICE - CX Trends Shaping the Future - Join the AI Drive CX Revolution

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18th September, 2024

Bank of Ireland, Whitestown, Tallaght, Dublin 24.

CCMA Members Forum - Bank of Ireland - Leadership & Technology – a Human Centred Approach

CCMA Member Forum

CCMA Members Forum - Bank of Ireland - Leadership & Technology – a Human Centred Approach

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12th September, 2024

Webinar 12 Noon

Sponsor Webinar - NICE - Beyond Operational Efficiency – Transforming the Contact Centre with AI and Automated Interaction Summaries

CCMA Sponsor Event

Sponsor Webinar - NICE - Beyond Operational Efficiency – Transforming the Contact Centre with AI and Automated Interaction Summaries

Read More