Upcoming events
21st November, 2025
The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2025
Past events
09th February, 2021
Webinar 4 p.m.

CCMA Sponsor Event
Avaya - Serving the “Everything Customer” with the Power of CCaaS - Natalie Keightley Senior Director Global Solutions
Read More03rd February, 2021
Webinar 2 p.m.

CCMA Member Forum
CCMA Ask the Expert - John Riordan Director of Support Shopify - One Year On Lessons Learned…. A Discussion
View Webinar29th January, 2021
Webinar 11 a.m.

CCMA Member Forum
Ask the Expert - Leading Your Team into 2021 - Work Life Balance - Alison Creed - The Coaching Creed
View Presentation Deck15th January, 2021
Webinar 11 a.m.

CCMA Member Forum
Ask the Expert - Leading Your Team into 2021 - Team Cohesion - Alison Creed - The Coaching Creed
View Presentation Deck16th December, 2020
Webinar 11 a.m.
CCMA Sponsor Event
CCMA Sponsor Forum - Ask the Experts - How to Give your Team a Boost in 2021
View Webinar & Brochure25th November, 2020
Webinar 2 p.m.

CCMA Member Forum
CCMA Members Forum - Employer Obligations: Considering tax, legal and well-being obligations in a remote work working environment – An Industry Discussion.
View Presentation Deck