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Events calendar

S M T W T F S
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Webinar 12 noon

CCMA Awards 2025 - Launch of Irish Customer Contact & Shared Services Awards - Tips and Advice on Submitting Entries

8
9

Webinar 3 p.m.

Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers

10

Webinar 10.00 a.m. - 11.00 a.m.

CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action

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23

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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Upcoming events

23rd July, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

03rd September, 2025

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - CX Without Limits: Breaking Down Barriers to Elevate Every Experience

21st November, 2025

The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2025

Past events

20th November, 2020

Dublin

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2020

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2020

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18th November, 2020

Webinar 2 p.m.

CCMA Sponsor - ServisBOT - Interactive Workshop - How to Build a Digital Assistant for On-Boarding in 45 Minutes

CCMA Sponsor Event

CCMA Sponsor - ServisBOT - Interactive Workshop - How to Build a Digital Assistant for On-Boarding in 45 Minutes

View Webinar

12th November, 2020

OnLine Workshop 10 a.m.

CCMA - Introduction to Customer Journey Mapping - Interactive Online Workshop

CCMA Member Forum

CCMA - Introduction to Customer Journey Mapping - Interactive Online Workshop

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29th October, 2020

12.30 p.m Online Yoga Class

CCMA - Energise the Body | Clear the Mind. Lunchtime Yoga Pick-Me-Up

CCMA Member Forum

CCMA - Energise the Body | Clear the Mind. Lunchtime Yoga Pick-Me-Up

Join Now

23rd October, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Alison Creed - Leading your Virtual Team - Fostering Fun!

CCMA Member Forum

CCMA Ask the Expert - Alison Creed - Leading your Virtual Team - Fostering Fun!

View Webinar & Presentation

22nd October, 2020

12.30 p.m Online Yoga Class

CCMA - Energise the Body | Clear the Mind. Lunchtime Yoga Pick-Me-Up

CCMA Member Forum

CCMA - Energise the Body | Clear the Mind. Lunchtime Yoga Pick-Me-Up

Read More