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Events calendar

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Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

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The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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Upcoming events

14th January, 2026

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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22nd January, 2026

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Member Forum

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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Book now

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Past events

24th February, 2021

AGM 4.30 p.m.

CCMA Annual General Meeting Webinar

CCMA Member Forum

CCMA Annual General Meeting Webinar

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19th February, 2021

Webinar 11 a.m.

CCMA Ask The Expert - How is the Pandemic Impacting the World of Work? - Pawel Adrjan - Head of EMEA Research, Indeed Hiring Lab

CCMA Member Forum

CCMA Ask The Expert - How is the Pandemic Impacting the World of Work? - Pawel Adrjan - Head of EMEA Research, Indeed Hiring Lab

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12th February, 2021

Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Balancing the Individual vs Team Needs - Alison Creed - The Coaching Creed

CCMA Member Forum

Ask the Expert - Leading Your Team into 2021 - Balancing the Individual vs Team Needs - Alison Creed - The Coaching Creed

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10th February, 2021

Webinar 2 p.m.

CCMA Members Forum - How to Grow Sales and Retention Through Coaching - A Case Study - Zevas

CCMA Member Forum

CCMA Members Forum - How to Grow Sales and Retention Through Coaching - A Case Study - Zevas

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09th February, 2021

Webinar 4 p.m.

Avaya - Serving the “Everything Customer” with the Power of CCaaS - Natalie Keightley Senior Director Global Solutions

CCMA Sponsor Event

Avaya - Serving the “Everything Customer” with the Power of CCaaS - Natalie Keightley Senior Director Global Solutions

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03rd February, 2021

Webinar 2 p.m.

CCMA Ask the Expert - John Riordan Director of Support Shopify - One Year On Lessons Learned…. A Discussion

CCMA Member Forum

CCMA Ask the Expert - John Riordan Director of Support Shopify - One Year On Lessons Learned…. A Discussion

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