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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026

Past events

25th November, 2020

Webinar 2 p.m.

CCMA Members Forum - Employer Obligations: Considering tax, legal and well-being obligations in a remote work working environment – An Industry Discussion.

CCMA Member Forum

CCMA Members Forum - Employer Obligations: Considering tax, legal and well-being obligations in a remote work working environment – An Industry Discussion.

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20th November, 2020

Dublin

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2020

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2020

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18th November, 2020

Webinar 2 p.m.

CCMA Sponsor - ServisBOT - Interactive Workshop - How to Build a Digital Assistant for On-Boarding in 45 Minutes

CCMA Sponsor Event

CCMA Sponsor - ServisBOT - Interactive Workshop - How to Build a Digital Assistant for On-Boarding in 45 Minutes

View Webinar

12th November, 2020

OnLine Workshop 10 a.m.

CCMA - Introduction to Customer Journey Mapping - Interactive Online Workshop

CCMA Member Forum

CCMA - Introduction to Customer Journey Mapping - Interactive Online Workshop

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29th October, 2020

12.30 p.m Online Yoga Class

CCMA - Energise the Body | Clear the Mind. Lunchtime Yoga Pick-Me-Up

CCMA Member Forum

CCMA - Energise the Body | Clear the Mind. Lunchtime Yoga Pick-Me-Up

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23rd October, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Alison Creed - Leading your Virtual Team - Fostering Fun!

CCMA Member Forum

CCMA Ask the Expert - Alison Creed - Leading your Virtual Team - Fostering Fun!

View Webinar & Presentation