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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Book now

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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Book now

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Book now

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026


Past events

13th May, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You - The Importance of Nutritional Wellbeing - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

CCMA Member Forum

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You - The Importance of Nutritional Wellbeing - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

View Webinar

12th May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Building YOUR resilience in the face of uncertainty - Neil Kelders

CCMA Member Forum

CCMA Community Chat - Webinar - Building YOUR resilience in the face of uncertainty - Neil Kelders

View Webinar & Presentation

08th May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Expert - Joseph Walsh - LogMeIn

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Expert - Joseph Walsh - LogMeIn

View Webinar & Presentation

01st May, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Ask the Experts - Roger Clancy & Daniela Illuminati - Voxpro

CCMA Member Forum

CCMA Community Chat - Webinar - Ask the Experts - Roger Clancy & Daniela Illuminati - Voxpro

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29th April, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You During Covid 19 - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

CCMA Member Forum

CCMA Sponsor Webinar - Vhi Healthcare - Looking After You During Covid 19 - Dr Ui May Tan Health & Wellbeing Clinical Lead Vhi

View Webinar

28th April, 2020

Webinar 11 a.m.

CCMA Community Chat - Webinar - Rethinking the Office - Physical & Virtual - Alison Creed The Coaching Creed

CCMA Member Forum

CCMA Community Chat - Webinar - Rethinking the Office - Physical & Virtual - Alison Creed The Coaching Creed

View Webinar & Presentation