Upcoming events
Past events
12th November, 2019
Dublin
CCMA Member Forum
CCMA Members Forum - PayPal - Next Generation Customer Service - Delivering the kind of customer experience that adds value to consumers and brings benefits to business
View Presentation07th November, 2019
Dublin
CCMA Sponsor Event
CCMA Sponsor Event - eleven - Unlocking Your Full Selling Potential - How Effective Customer Contact Centres can Drive Deeper Relationships with your Customers
Read More23rd October, 2019
Dublin
CCMA Member Forum
CCMA Members Forum - Sky - Breaking Digital - How Sky improved the customer experience by converging technology and service
View Presentation17th October, 2019
Cork
CCMA Member Forum
CCMA Members Forum - Voxpro Cork - Adapting to the Changing Needs of the Customer
Read More30th September, 2019
Dublin
CCMA Workshop
CCMA & EI Seminar - Data Analytics in the Contact Centre
Read More27th September, 2019
Dublin
CCMA Sponsor Event
CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Dublin
Read More