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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Book now

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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Book now

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Book now

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026


Past events

26th September, 2019

Cork

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Cork

CCMA Sponsor Event

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Cork

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25th September, 2019

Dublin

CCMA Sponsor Breakfast Briefing - Accenture - Competitive Agility - How organisations are responding to technology disruption

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Accenture - Competitive Agility - How organisations are responding to technology disruption

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03rd July, 2019

Conference Call

CCMA Irish Customer Contact & Shared Services Awards 2019 - Judges Call

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19th June, 2019

Dublin

CCMA Members Forum AIB Voice ID The next generation of Customer Authentication

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12th June, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - Noble Systems - Using Gamification to Power Agent Engagement & Performance

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30th May, 2019

Dublin

CCMA Sponsor Event Avaya - SuperServe 5 Strategies for Superior Customer Experience In the Contact Centre with Marcus Hickman

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