shape
shape

Events calendar

S M T W T F S
29
30
1
2
3
4
5
6
7

Webinar 12 noon

CCMA Awards 2025 - Launch of Irish Customer Contact & Shared Services Awards - Tips and Advice on Submitting Entries

8
9

Webinar 3 p.m.

Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers

10

Webinar 10.00 a.m. - 11.00 a.m.

CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action

11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

Webinar 4.00 p.m.

CCMA Sponsor Webinar - 8x8 - From Overwhelmed to Empowered - Why AI-driven Agent Assist is every contact centre’s secret weapon.

31
1
2

Upcoming events

30th July, 2025

Webinar 4.00 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - 8x8 - From Overwhelmed to Empowered - Why AI-driven Agent Assist is every contact centre’s secret weapon.

03rd September, 2025

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - CX Without Limits: Breaking Down Barriers to Elevate Every Experience

24th September, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

21st November, 2025

The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2025

Past events

05th September, 2018

Limerick

CCMA Members Forum - Virgin Media - Creating Red Hot Customer Experiences by Making Good Things Happen

Read More