shape
shape

Events calendar

S M T W T F S
28
29
30
31
1
2
3
4
5
6
7
8
9

Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

10
11
12
13
14

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

15
16
17
18
19
20
21
22

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

23
24
25
26
27
28
29
30
31

Upcoming events

22nd January, 2026

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Member Forum

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

Read More Book now

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

Read More
Book now

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

Read More
Book now

18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

Read More
Book now

26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Read More
Book now

Past events

23rd May, 2019

Kildare

CCMA CX Leadership Summit 2019 CX Evolution - Delivering for you, your Customers and your Teams in the Digital Era.

View Presentation

09th May, 2019

Limerick

CCMA Members Forum Northern Trust Limerick Putting the Customer at the Centre

View Presentation

02nd May, 2019

CCMA Sponsor Event - Experience Avaya - Dublin

Read More

11th April, 2019

Waterford

CCMA Sponsor Event

CCMA Members Forum - Sun Life Financial Agent led Modernisation of our IT Service Management tool ServiceNow - April 2019

View Presentation

09th April, 2019

Dublin

CCMA Members Forum - New Ireland Assurance Helping People to make the difference

Read More

04th April, 2019

Cork

CCMA Members Forum - Laya Healthcare Cork - Striving for Customer Service Excellence

View Presentation