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Castletroy Hotel, Limerick. CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5 |
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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X. CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity |
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Vhi, IDA Ireland Purcellsinch Business Park, Dublin Road, Kilkenny, R95 WKK6. CCMA Members Forum - Vhi - Harnessing Technology, Data & People to Deliver Exceptional Customer Experience |
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Webinar 12 noon CCMA Awards 2026 - Webinar - Launch of Irish Customer Contact & Shared Services Awards - Tips and Advice on Submitting Entries |
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Webinar 12 noon CCMA Sponsor Webinar - Genesys - AI has changed Customer Expectations. Now What? |
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New Ireland, Baggot Plaza, 27-33 Upper Baggot St, Dublin D04 VX58. CCMA Members Forum - New Ireland - Building a High-Performance Culture: Unlocking Customer Success Through Colleague Engagement, Inclusion and Leadership |
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Upcoming events
27th November, 2026
Dublin Royal Convention Centre, One Le Pole Square, Ship Street Great, Dublin, D08 E6PD.
CCMA Sponsor Event
CCMA Irish Customer Contact & Shared Services Awards 2026
Past events
30th January, 2019
CCMA Members Voice Workshop - Why Looking After Your Voice is Important.
Read More29th January, 2019
Dublin
CCMA Sponsor Event WellTel The Contact Centre in 2020 Will there still be room for agents after AI and Automation?
Read More