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Events calendar

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eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - eir’s transformation journey

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Google, Bolands Mill, Barrow Street, Dublin 4.

CCMA Members Forum hosted by Google - Embracing Empathy for a better Customer Experience

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Vodafone, 10 Mountainview, Leopardstown, Dublin 18.

CCMA Sponsor Event - Genesys, TTEC Digital & Vodafone - Elevate Your CX: Fulfilling Promises Through Advanced Digital Solutions

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Leopardstown Racecourse, Dublin 18, D18 C9V6.

CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation

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Uniquely, Finnabair Estate, Dundalk Co. Louth, A91 AP96.

CCMA Members Forum - Uniquely - Leading the way in Customer Engagement

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Upcoming events

23rd May, 2024

Leopardstown Racecourse, Dublin 18, D18 C9V6.

CCMA Member Forum

CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation

30th May, 2024

Uniquely, Finnabair Estate, Dundalk Co. Louth, A91 AP96.

CCMA Member Forum

CCMA Members Forum - Uniquely - Leading the way in Customer Engagement

05th June, 2024

ptsb, Corporate Centre, Carysfort Avenue, Blackrock, A94 R891.

CCMA Member Forum

CCMA Members Forum - ptsb - Delivering on our CX Ambition

19th June, 2024

Accenture, The Dock, 7 Hanover Quay, Grand Canal Dock, Dublin 2, D02 YN32.

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - Understanding the Customer Imperative

26th June, 2024

Vhi Healthcare, IDA Business Park, Purcellsinch, Kilkenny, R95 WKK6.

CCMA Member Forum

CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.

22nd November, 2024

Hall 4, RDS, Ballsbridge, Dublin.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2024

Past events

29th September, 2022

The Ivy, 13 -17 Dawson Street, Dublin.

CCMA Sponsor Breakfast Briefing - ServisBOT - Supercharge your CX Strategy with Service Triage, the Silver Bullet for Improving Service Performance and Reducing AHT

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - ServisBOT - Supercharge your CX Strategy with Service Triage, the Silver Bullet for Improving Service Performance and Reducing AHT

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22nd September, 2022

Webinar 2 p.m.

CCMA Member Webinar - Blizzard’s Level Up: Our Journey with Blended Learning

CCMA Member Forum

CCMA Member Webinar - Blizzard’s Level Up: Our Journey with Blended Learning

View Webinar

21st September, 2022

Webinar 2 p.m.

Sponsor Webinar - ServiceNow - Putting CX at the heart of your Transformation Strategy – and how to make it happen

CCMA Sponsor Event

Sponsor Webinar - ServiceNow - Putting CX at the heart of your Transformation Strategy – and how to make it happen

Access Webinar Recording

14th September, 2022

Webinar 2 p.m.

CCMA Sponsor Webinar - Workair Series Featuring 8x8 - CX & Technology Market Predictions for 2023 and beyond

CCMA Sponsor Event

CCMA Sponsor Webinar - Workair Series Featuring 8x8 - CX & Technology Market Predictions for 2023 and beyond

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11th August, 2022

Webinar 12 noon

CCMA Member Survey 2022 - Results Presentation

CCMA Member Forum

CCMA Member Survey 2022 - Results Presentation

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05th July, 2022

Webinar 2 p.m.

CCMA Irish Customer Contact & Shared Services Awards 2022 Judges Call

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2022 Judges Call

View Recording