shape
shape

Events calendar

S M T W T F S
1
2
3
4
5
6
7
8
9
10
11
12

Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

13
14
15
16
17
18
19

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

20
21
22
23
24
25
26
27
28

Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026

Past events

11th March, 2022

Webinar 11 a.m.

CCMA - Ask the Expert - Employee Experience – Supporting Your Talent to Thrive – Sarah Kaiser Head of Employee Engagement Fidelity International

CCMA Member Forum

CCMA - Ask the Expert - Employee Experience – Supporting Your Talent to Thrive – Sarah Kaiser Head of Employee Engagement Fidelity International

Read More

04th March, 2022

Webinar 11 a.m.

CCMA Ask the Expert Webinar - What is your Quality Team for and how can they be more valuable to your Operational Needs? - Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Ask the Expert Webinar - What is your Quality Team for and how can they be more valuable to your Operational Needs? - Cormac Murphy Ennovate Consulting

Read More

23rd February, 2022

Webinar 2 p.m.

CCMA Sponsor Webinar - Talkdesk - The Data-Driven Way to Win in Customer Experience

CCMA Sponsor Event

CCMA Sponsor Webinar - Talkdesk - The Data-Driven Way to Win in Customer Experience

Read More

16th February, 2022

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 6 - Managing Your Career Development

CCMA Workshop

CCMA Leadership Development Workshop 6 - Managing Your Career Development

Read More

16th February, 2022

Webinar 2 p.m.

CCMA Sponsor Event - Workair Series featuring 8x8  - Optimising Remote and Hybrid Workforces

CCMA Sponsor Event

CCMA Sponsor Event - Workair Series featuring 8x8 - Optimising Remote and Hybrid Workforces

Read More

02nd February, 2022

6 p.m. GMT

CCMA Sponsor Event - Talkdesk - The future of Customer Service: What retailers should prepare for in 2022

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - The future of Customer Service: What retailers should prepare for in 2022

Read More