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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026

Past events

19th November, 2021

Webinar 11 a.m. - 12 noon

CCMA Ask the Expert Series - How to present with clarity, conviction and impact in a virtual world - Presented by Barbara Moynihan - On Your Feet

CCMA Workshop

CCMA Ask the Expert Series - How to present with clarity, conviction and impact in a virtual world - Presented by Barbara Moynihan - On Your Feet

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10th November, 2021

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 3 - How to Manage Tough Conversations in Today’s Workplace

CCMA Workshop

CCMA Leadership Development Workshop 3 - How to Manage Tough Conversations in Today’s Workplace

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10th November, 2021

Webinar 2 p.m.

Sponsor Webinar - Sensée - Building a Strong Team Culture in Hybrid Environments

CCMA Sponsor Event

Sponsor Webinar - Sensée - Building a Strong Team Culture in Hybrid Environments

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05th November, 2021

Webinar 11 a.m.

CCMA Ask the Expert - Pawel Adrjan - Head of EMEA Research, Indeed Hiring Lab - How is the jobs market recovering from the pandemic?

CCMA Member Forum

CCMA Ask the Expert - Pawel Adrjan - Head of EMEA Research, Indeed Hiring Lab - How is the jobs market recovering from the pandemic?

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04th November, 2021

On Line Workshop 10 a.m. - 1 p.m.

CCMA CX Masterclass 2 - W5 - Customer Centric Design

CCMA Workshop

CCMA CX Masterclass 2 - W5 - Customer Centric Design

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20th October, 2021

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 2  - Developing your Leadership Style - The Coaching Creed

CCMA Workshop

CCMA Leadership Development Workshop 2 - Developing your Leadership Style - The Coaching Creed

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