Upcoming events
21st November, 2025
The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2025
Past events
15th June, 2021
Webinar 2 p.m.

CCMA Sponsor Event
CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin
Read More02nd June, 2021
Webinar 2 p.m.

CCMA Sponsor Event
CCMA Sponsor Webinar - Avaya - Life & Work Beyond 2020: The Change Makers
View Webinar28th May, 2021
Webinar 11 a.m.

CCMA Member Forum
CCMA Members Forum – New Ireland Assurance – Thriving Through Change
Download Presentation19th May, 2021
Webinar 11 a.m.

CCMA Sponsor Event
CCMA Sponsor Event - IT Solutions - Operational Excellence Training for Chat & Messaging Agents - 19th May 2021
Download Presentation14th May, 2021
Webinar 11 a.m.
CCMA Member Forum
CCMA Members Forum - Fidelity International - Preparing for the Unexpected - Fidelity’s Response to Covid
Read More12th May, 2021
Webinar 2 p.m.

CCMA Sponsor Event
CCMA Sponsor Webinar - Poly - Implementing a Hybrid Working Model – Bank of Ireland Case Study
View Webinar