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Events calendar

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Webinar 12 noon

CCMA Awards 2025 - Launch of Irish Customer Contact & Shared Services Awards - Tips and Advice on Submitting Entries

8
9

Webinar 3 p.m.

Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers

10

Webinar 10.00 a.m. - 11.00 a.m.

CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action

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eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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Upcoming events

10th July, 2025

Webinar 10.00 a.m. - 11.00 a.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action

23rd July, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

03rd September, 2025

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - CX Without Limits: Breaking Down Barriers to Elevate Every Experience

21st November, 2025

The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2025

Past events

31st March, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - Vhi Healthcare - David Gillick Vhi Wellness Ambassador

CCMA Sponsor Event

CCMA Sponsor Webinar - Vhi Healthcare - David Gillick Vhi Wellness Ambassador

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24th March, 2021

Webinar 2 p.m.

CCMA - BT - Sponsor Webinar - The Autonomous Customer 2021: Cloudy with a chance of AI - Dr. Nicola Millard

CCMA Sponsor Event

CCMA - BT - Sponsor Webinar - The Autonomous Customer 2021: Cloudy with a chance of AI - Dr. Nicola Millard

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19th March, 2021

Webinar 11 a.m.

CCMA Members Forum - More automation or more conversation or both? Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Members Forum - More automation or more conversation or both? Cormac Murphy Ennovate Consulting

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10th March, 2021

Webinar 11 a.m.

CCMA Celebrating International Women’s Day 2021 - Choose to Challenge

CCMA Member Forum

CCMA Celebrating International Women’s Day 2021 - Choose to Challenge

View Webinar

05th March, 2021

Webinar 11 a.m.

CCMA Member Forum - AIB - Lessons Learned in Leadership

CCMA Member Forum

CCMA Member Forum - AIB - Lessons Learned in Leadership

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26th February, 2021

Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Team Coaching - Alison Creed - The Coaching Creed

CCMA Member Forum

Ask the Expert - Leading Your Team into 2021 - Team Coaching - Alison Creed - The Coaching Creed

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