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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026

Past events

22nd September, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - Expertivity Technologies - From Contact Centre to Solution Centre  How to Get there in 25 minutes!

CCMA Sponsor Event

CCMA Sponsor Webinar - Expertivity Technologies - From Contact Centre to Solution Centre How to Get there in 25 minutes!

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21st September, 2021

Webinar 6 p.m.

CCMA Sponsor Event - Talkdesk - Can next-gen AI voice assistants drive more inclusive customer service?

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - Can next-gen AI voice assistants drive more inclusive customer service?

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17th September, 2021

Webinar 11 a.m.

CCMA Members Forum - Abtran - Managing Relationships and Performance in the Virtual Contact Centre

CCMA Member Forum

CCMA Members Forum - Abtran - Managing Relationships and Performance in the Virtual Contact Centre

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15th September, 2021

Webinar 2 p.m.

CCMA Sponsor Event - Accenture - From Customer Experience (CX) to the Business of Experience (BX) - It’s Time to Reimagine Business Through the Lens of Experience

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - From Customer Experience (CX) to the Business of Experience (BX) - It’s Time to Reimagine Business Through the Lens of Experience

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14th September, 2021

Webinar 10 a.m.

CCMA Sponsor Event - Talkdesk - The Future of AI in the Contact Centre:

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - The Future of AI in the Contact Centre:

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08th September, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - Jabra - How to provide great Customer Experiences using data

CCMA Sponsor Event

CCMA Sponsor Webinar - Jabra - How to provide great Customer Experiences using data

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