Upcoming events
Past events
28th July, 2021
Webinar 2 p.m.
CCMA Member Forum
CCMA Launch of Members Benchmarking Report 2021
Read More15th July, 2021
Webinar 10 a.m.
CCMA Sponsor Event
CCMA Sponsor Event - Talkdesk - How AI is Delivering a New Generation of CX Analytics
Read More14th July, 2021
Webinar 2 p.m.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2021 - Judges Call
View Webinar30th June, 2021
Webinar 2 p.m.
CCMA Sponsor Event
CCMA Sponsor Webinar - ServisBot - From On Boarding to HR to Help Desk: How AI Bots Reduce Friction, Increase Productivity and Improve Employee Satisfaction
Read More23rd June, 2021
Webinar 2 p.m.
CCMA Sponsor Event
CCMA Sponsor Webinar - Talkdesk - Customer Service Agents; AI’s Greatest Strength
View Presentation21st June, 2021
Webinar 2 p.m.
CCMA Member Forum
CCMA & IDA Members Forum - Transforming Together - Upskilling your Workforce for the Digital Era – Case Study Dell Technologies and Neueda
View Webinar