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Events calendar

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Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

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The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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Upcoming events

14th January, 2026

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

22nd January, 2026

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Member Forum

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Past events

30th June, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - ServisBot - From On Boarding to HR to Help Desk: How AI Bots Reduce Friction, Increase Productivity and Improve Employee Satisfaction

CCMA Sponsor Event

CCMA Sponsor Webinar - ServisBot - From On Boarding to HR to Help Desk: How AI Bots Reduce Friction, Increase Productivity and Improve Employee Satisfaction

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23rd June, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - Talkdesk - Customer Service Agents; AI’s Greatest Strength

CCMA Sponsor Event

CCMA Sponsor Webinar - Talkdesk - Customer Service Agents; AI’s Greatest Strength

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21st June, 2021

Webinar 2 p.m.

CCMA & IDA Members Forum - Transforming Together - Upskilling your Workforce for the Digital Era – Case Study Dell Technologies and Neueda

CCMA Member Forum

CCMA & IDA Members Forum - Transforming Together - Upskilling your Workforce for the Digital Era – Case Study Dell Technologies and Neueda

View Webinar

16th June, 2021

Webinar

CCMA Sponsor Event - Talkdesk - Opentalk 2021 - 2 day virtual conference - 15th & 16th June

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - Opentalk 2021 - 2 day virtual conference - 15th & 16th June

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15th June, 2021

Webinar

CCMA Sponsor Event - Talkdesk - Opentalk 2021 - 2 day virtual conference - 15th & 16th June

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - Opentalk 2021 - 2 day virtual conference - 15th & 16th June

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15th June, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

CCMA Sponsor Event

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

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