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Events calendar

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Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

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The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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Upcoming events

14th January, 2026

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

22nd January, 2026

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Member Forum

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Past events

24th March, 2021

Webinar 2 p.m.

CCMA - BT - Sponsor Webinar - The Autonomous Customer 2021: Cloudy with a chance of AI - Dr. Nicola Millard

CCMA Sponsor Event

CCMA - BT - Sponsor Webinar - The Autonomous Customer 2021: Cloudy with a chance of AI - Dr. Nicola Millard

View Webinar & Presentation

19th March, 2021

Webinar 11 a.m.

CCMA Members Forum - More automation or more conversation or both? Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Members Forum - More automation or more conversation or both? Cormac Murphy Ennovate Consulting

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10th March, 2021

Webinar 11 a.m.

CCMA Celebrating International Women’s Day 2021 - Choose to Challenge

CCMA Member Forum

CCMA Celebrating International Women’s Day 2021 - Choose to Challenge

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05th March, 2021

Webinar 11 a.m.

CCMA Member Forum - AIB - Lessons Learned in Leadership

CCMA Member Forum

CCMA Member Forum - AIB - Lessons Learned in Leadership

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26th February, 2021

Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Team Coaching - Alison Creed - The Coaching Creed

CCMA Member Forum

Ask the Expert - Leading Your Team into 2021 - Team Coaching - Alison Creed - The Coaching Creed

View Presentation Deck

24th February, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - Avaya - How Communications Platform as a Service (CPaaS) Enables the Future of Customer Experience

CCMA Member Forum

CCMA Sponsor Webinar - Avaya - How Communications Platform as a Service (CPaaS) Enables the Future of Customer Experience

View Webinar & White Paper