Upcoming events
Past events
28th August, 2020
Webinar 11 a.m.
CCMA Member Forum
CCMA Ask The Expert - Alison Creed - Leading your Virtual Team - Lessons in Leadership during COVID-19
View Presentation Deck19th August, 2020
Webinar 2 p.m.
CCMA Sponsor Event
CCMA Sponsor Webinar - LogMeIn sees 250% Increase in Calls to Customer Care: how to build responsive customer service in times of crisis and change
Read More07th August, 2020
Webinar 11 a.m.
CCMA Member Forum
CCMA Ask the Expert - Leading your Virtual Team - Staff Engagement - Alison Creed The Coaching Creed
View Presentation Deck31st July, 2020
Webinar 11 a.m.
CCMA Member Forum
CCMA Ask the Expert – Sun Life Service Desk – Intelligent Swarming the next step in CX Delivery - July 2020
View Presentation Deck29th July, 2020
Webinar 2 p.m.
CCMA Sponsor Event
CCMA Sponsor Webinar - Welltel - What Will Your Contact Centre Be Like Post Lockdown?
Read More24th July, 2020
Webinar 11 a.m.
CCMA Member Forum
CCMA Ask the Expert - Cormac Murphy Ennovate Consulting - Enhancing WFH Coaching Practices
View Webinar & Presentation