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Events calendar

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Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

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The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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Upcoming events

22nd January, 2026

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Member Forum

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Past events

04th December, 2019

Dublin

CCMA Ireland Ltd - Annual General Meeting 2019.

CCMA Member Forum

CCMA Ireland Ltd - Annual General Meeting 2019.

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28th November, 2019

Dublin

CCMA Sponsor Event - An introduction to how the Connex One solution can Increase Customer Satisfaction and Staff Retention. 

CCMA Sponsor Event

CCMA Sponsor Event - An introduction to how the Connex One solution can Increase Customer Satisfaction and Staff Retention. 

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27th November, 2019

Limerick

CCMA Members Forum - Virgin Media Limerick - Building Connections that Really Matter

CCMA Member Forum

CCMA Members Forum - Virgin Media Limerick - Building Connections that Really Matter

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16th November, 2019

Dublin

CCMA Irish Customer Contact & Shared Services Awards 2019

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12th November, 2019

Dublin

CCMA Members Forum - PayPal - Next Generation Customer Service - Delivering the kind of customer experience that adds value to consumers and brings benefits to business

CCMA Member Forum

CCMA Members Forum - PayPal - Next Generation Customer Service - Delivering the kind of customer experience that adds value to consumers and brings benefits to business

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07th November, 2019

Dublin

CCMA Sponsor Event - eleven - Unlocking Your Full Selling Potential - How Effective Customer Contact Centres can Drive Deeper Relationships with your Customers

CCMA Sponsor Event

CCMA Sponsor Event - eleven - Unlocking Your Full Selling Potential - How Effective Customer Contact Centres can Drive Deeper Relationships with your Customers

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