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Events calendar

S M T W T F S
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Webinar 2 p.m.

CCMA Sponsor Webinar - Avaya - Life & Work Beyond 2020: The Change Makers

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Webinar

CCMA Sponsor Event - Talkdesk - Opentalk 2021 - 2 day virtual conference - 15th & 16th June

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Webinar

CCMA Sponsor Event - Talkdesk - Opentalk 2021 - 2 day virtual conference - 15th & 16th June

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Webinar 2 p.m.

CCMA & IDA Members Forum - Transforming Together - Upskilling your Workforce for the Digital Era – Case Study Dell Technologies and Neueda

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Webinar 2 p.m.

CCMA Sponsor Webinar - Talkdesk - Customer Service Agents; AI’s Greatest Strength

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Webinar 2 p.m.

CCMA Sponsor Webinar - ServisBot - From On Boarding to HR to Help Desk: How AI Bots Reduce Friction, Increase Productivity and Improve Employee Satisfaction

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Upcoming events

21st June, 2021

Webinar 2 p.m.

CCMA Member Forum

CCMA & IDA Members Forum - Transforming Together - Upskilling your Workforce for the Digital Era – Case Study Dell Technologies and Neueda

23rd June, 2021

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Talkdesk - Customer Service Agents; AI’s Greatest Strength

30th June, 2021

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - ServisBot - From On Boarding to HR to Help Desk: How AI Bots Reduce Friction, Increase Productivity and Improve Employee Satisfaction

29th September, 2021

Kildare

CCMA Annual Conference CX 2021 - Webinar

20th October, 2021

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

27th October, 2021

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

27th October, 2021

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

Past events

07th October, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - PwC - Engaging Employees in the ‘New Normal’

CCMA Sponsor Event

CCMA Sponsor Webinar - PwC - Engaging Employees in the ‘New Normal’

View Webinar & Presentation

30th September, 2020

Webinar 11 a.m.

CCMA Keynote Address 2020 - Ken Hughes - THE JOY OF CX: Why Your Customer Experience is Everything

CCMA Member Forum

CCMA Keynote Address 2020 - Ken Hughes - THE JOY OF CX: Why Your Customer Experience is Everything

Download Whitepaper and View Recording

18th September, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Brian Farrelly - The Future of Work

CCMA Member Forum

CCMA Ask the Expert - Brian Farrelly - The Future of Work

View Webinar

17th September, 2020

Interactive Webinar 10 a.m. - 12 noon

CCMA Employee Engagement Workshop

CCMA Workshop

CCMA Employee Engagement Workshop

Read More

16th September, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

CCMA Sponsor Event

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

View Webinar

09th September, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

CCMA Sponsor Event

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

View Webinar & Presentation