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Events calendar

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Virgin Media Ireland, LEDP, Roxboro RD, Limerick V94 C66H.

CCMA Members Forum - Virgin Media - Transforming Customer Experience and Operational Efficiency: How Virgin Media Leverage Case Management

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DigitalWell, Two Haddington Buildings, Haddington Road, Dublin 4 D04 HE94.

Sponsor Event - DigitalWell - Women’s Aid & DigitalWell Special Session

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Louis Fitzgerald Hotel, 1A Naas Rd, Newlands Cross, Dublin 22, D22 X5N7.

CCMA Leadership Workshop 3 - Sustaining Growth – Leading with Confidence and Building Strategic Relationships - Dara Kiernan KPI Consulting.

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Qualtrics, Costello House, 1 Clarendon Row, Dublin 2, D02 TA43.

CCMA Sponsor Breakfast Briefing - Qualtrics - Exploring Omnichannel Successes in the Contact Centre with Qualtrics and Lloyds Banking Group. 

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Webinar

Sponsor Webinar - Digital Transformation: Achieving 90% Online Services by 2030.

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Upcoming events

30th April, 2025

Webinar

CCMA Sponsor Event

Sponsor Webinar - Digital Transformation: Achieving 90% Online Services by 2030.

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01st May, 2025

Webinar 11 a.m.

CCMA Sponsor Event

Sponsor Webinar - AWS - How Amazon.com Delivers Customer-Obsessed Service with Amazon Connect & Generative AI

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14th May, 2025

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

CCMA Breakfast Briefing with Engage Hub and HGS - Real-World CX in Action – Case Study with UK Pension Regulator

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15th May, 2025

Northern Trust,

CCMA Member Forum

CCMA Members Forum - Northern Trust - Developing a Global Centre of Excellence in Regional Ireland

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22nd May, 2025

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference 2025 - CX & EX How To Thrive in 2025

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21st November, 2025

The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2025

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Past events

30th May, 2024

Uniquely, Finnabair Estate, Dundalk Co. Louth, A91 AP96.

CCMA Members Forum - Uniquely - Leading the way in Customer Engagement

CCMA Member Forum

CCMA Members Forum - Uniquely - Leading the way in Customer Engagement

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23rd May, 2024

Leopardstown Racecourse, Dublin 18, D18 C9V6.

CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation

CCMA Member Forum

CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation

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14th May, 2024

Vodafone, 10 Mountainview, Leopardstown, Dublin 18.

CCMA Sponsor Event - Genesys, TTEC Digital & Vodafone - Elevate Your CX: Fulfilling Promises Through Advanced Digital Solutions

CCMA Sponsor Event

CCMA Sponsor Event - Genesys, TTEC Digital & Vodafone - Elevate Your CX: Fulfilling Promises Through Advanced Digital Solutions

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08th May, 2024

Google, Bolands Mill, Barrow Street, Dublin 4.

CCMA Members Forum hosted by Google - Embracing Empathy for a better Customer Experience

CCMA Member Forum

CCMA Members Forum hosted by Google - Embracing Empathy for a better Customer Experience

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02nd May, 2024

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - eir’s transformation journey

CCMA Member Forum

CCMA Members Forum - eir’s transformation journey

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25th April, 2024

Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Event - Verint - Experience the Difference: Harnessing AI and CX Automation for the Contact Centre of Tomorrow

CCMA Sponsor Event

CCMA Sponsor Event - Verint - Experience the Difference: Harnessing AI and CX Automation for the Contact Centre of Tomorrow

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