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Events calendar

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Webinar 2 p.m.

CCMA Irish Customer Contact & Shared Services Awards 2022 Judges Call

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Upcoming events

05th July, 2022

Webinar 2 p.m.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2022 Judges Call

16th September, 2022

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

21st September, 2022

The Forge, Gordon House, Google, Barrow Street, Dublin 4, D04 E5W5.

CCMA Member Forum

CCMA Member Summer Gathering Hosted by Google

08th December, 2022

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

30th December, 2022

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

Past events

21st September, 2021

Webinar 6 p.m.

CCMA Sponsor Event - Talkdesk - Can next-gen AI voice assistants drive more inclusive customer service?

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - Can next-gen AI voice assistants drive more inclusive customer service?

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17th September, 2021

Webinar 11 a.m.

CCMA Members Forum - Abtran - Managing Relationships and Performance in the Virtual Contact Centre

CCMA Member Forum

CCMA Members Forum - Abtran - Managing Relationships and Performance in the Virtual Contact Centre

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15th September, 2021

Webinar 2 p.m.

CCMA Sponsor Event - Accenture - From Customer Experience (CX) to the Business of Experience (BX) - It’s Time to Reimagine Business Through the Lens of Experience

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - From Customer Experience (CX) to the Business of Experience (BX) - It’s Time to Reimagine Business Through the Lens of Experience

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14th September, 2021

Webinar 10 a.m.

CCMA Sponsor Event - Talkdesk - The Future of AI in the Contact Centre:

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - The Future of AI in the Contact Centre:

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08th September, 2021

Webinar 2 p.m.

CCMA Sponsor Webinar - Jabra - How to provide great Customer Experiences using data

CCMA Sponsor Event

CCMA Sponsor Webinar - Jabra - How to provide great Customer Experiences using data

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28th July, 2021

Webinar 2 p.m.

CCMA Launch of Members Benchmarking Report 2021

CCMA Member Forum

CCMA Launch of Members Benchmarking Report 2021

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