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Events calendar

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Accenture The Dock, 7 Hanover Quay, Grand Canal Dock, Dublin

CCMA Sponsor Breakfast Briefing - Accenture - The Future of Customer Engagement, let’s take a Journey to 2025

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BT Ireland 6th Floor 2, Grand Canal Plaza, Upper Grand Canal Street, Grand Canal Dock, Dublin 4.

BT Ireland - Sponsored Breakfast Briefing - A New Normal - Preparing for the Unpredictable

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Aviva Stadium Dublin

CCMA Irish Customer Contact & Shared Services Awards 2022

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Upcoming events

30th December, 2022

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

25th January, 2023

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

24th May, 2023

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

Past events

19th November, 2021

Webinar 11 a.m. - 12 noon

CCMA Ask the Expert Series - How to present with clarity, conviction and impact in a virtual world - Presented by Barbara Moynihan - On Your Feet

CCMA Workshop

CCMA Ask the Expert Series - How to present with clarity, conviction and impact in a virtual world - Presented by Barbara Moynihan - On Your Feet

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10th November, 2021

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 3 - How to Manage Tough Conversations in Today’s Workplace

CCMA Workshop

CCMA Leadership Development Workshop 3 - How to Manage Tough Conversations in Today’s Workplace

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10th November, 2021

Webinar 2 p.m.

Sponsor Webinar - Sensée - Building a Strong Team Culture in Hybrid Environments

CCMA Sponsor Event

Sponsor Webinar - Sensée - Building a Strong Team Culture in Hybrid Environments

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05th November, 2021

Webinar 11 a.m.

CCMA Ask the Expert - Pawel Adrjan - Head of EMEA Research, Indeed Hiring Lab - How is the jobs market recovering from the pandemic?

CCMA Member Forum

CCMA Ask the Expert - Pawel Adrjan - Head of EMEA Research, Indeed Hiring Lab - How is the jobs market recovering from the pandemic?

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04th November, 2021

On Line Workshop 10 a.m. - 1 p.m.

CCMA CX Masterclass 2 - W5 - Customer Centric Design

CCMA Workshop

CCMA CX Masterclass 2 - W5 - Customer Centric Design

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20th October, 2021

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 2  - Developing your Leadership Style - The Coaching Creed

CCMA Workshop

CCMA Leadership Development Workshop 2 - Developing your Leadership Style - The Coaching Creed

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