Upcoming events
22nd November, 2024
Hall 4, RDS, Ballsbridge, Dublin.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2024
Past events
01st September, 2023
Webinar 12 noon
![CCMA Member Survey 2023 - Launch of Members Report](https://www.ccma.ie/images/uploads/logos/CCMA_Logo_Small__2.jpg)
CCMA Member Forum
CCMA Member Survey 2023 - Launch of Members Report
Read More30th June, 2023
Webinar 12 noon
![CCMA Irish Customer Contact & Shared Services Awards 2023 Judges Call](https://www.ccma.ie/images/uploads/logos/2023_Awards_Logo_Small.jpg)
CCMA Workshop
CCMA Irish Customer Contact & Shared Services Awards 2023 Judges Call
View Webinar Recording22nd June, 2023
Webinar 11 a.m.
![CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre](https://www.ccma.ie/images/uploads/logos/Max_Contact_1.jpg)
CCMA Sponsor Event
CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre
Read More21st June, 2023
Fitzwilliam Hotel, St. Stephen's Green, Dublin 2.
![CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage](https://www.ccma.ie/images/uploads/logos/Puzzel.png)
CCMA Sponsor Event
CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage
Read More07th June, 2023
The Mayson Hotel, North Wall Quay, Dublin.
![Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.](https://www.ccma.ie/images/uploads/logos/ServiceNow_logo_RGB_BL%2BGreen_%28002%29.jpg)
CCMA Sponsor Event
Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.
Find out more31st May, 2023
eir, Hibernia House, Cherrywood Business Park, Loughlinstown, Dublin. D18 E440
![CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery](https://www.ccma.ie/images/uploads/logos/Eir_Dark.png)
CCMA Member Forum
CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery
Read More