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Events calendar

S M T W T F S
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1

Webinar 11 a.m.

Sponsor Webinar - AWS - How Amazon.com Delivers Customer-Obsessed Service with Amazon Connect & Generative AI

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9

Webinar 12 noon

CCMA Webinar - AI burnout? Why Team Leaders matter more than ever!

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14

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Breakfast Briefing with Engage Hub and HGS - Real-World CX in Action – Case Study with UK Pension Regulator

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22

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Annual Conference 2025 - CX & EX How To Thrive in 2025

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28

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - How We Can Support Our LGTBQI+ Communities

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Upcoming events

09th May, 2025

Webinar 12 noon

CCMA Member Forum

CCMA Webinar - AI burnout? Why Team Leaders matter more than ever!

14th May, 2025

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

CCMA Breakfast Briefing with Engage Hub and HGS - Real-World CX in Action – Case Study with UK Pension Regulator

15th May, 2025

Northern Trust,

CCMA Member Forum

CCMA Members Forum - Northern Trust - Developing a Global Centre of Excellence in Regional Ireland

15th May, 2025

On Line 4.30 p.m.

CCMA Member Forum

CCMA Annual General Meeting 2025

22nd May, 2025

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference 2025 - CX & EX How To Thrive in 2025

28th May, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGTBQI+ Communities

21st November, 2025

The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2025

Past events

14th June, 2024

Webinar 11.00 a.m. to 11.30 a.m.

CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence

CCMA Sponsor Event

CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence

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05th June, 2024

ptsb, Corporate Centre, Carysfort Avenue, Blackrock, A94 R891.

CCMA Members Forum - ptsb - Delivering on our CX Ambition

CCMA Member Forum

CCMA Members Forum - ptsb - Delivering on our CX Ambition

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30th May, 2024

Uniquely, Finnabair Estate, Dundalk Co. Louth, A91 AP96.

CCMA Members Forum - Uniquely - Leading the way in Customer Engagement

CCMA Member Forum

CCMA Members Forum - Uniquely - Leading the way in Customer Engagement

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23rd May, 2024

Leopardstown Racecourse, Dublin 18, D18 C9V6.

CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation

CCMA Member Forum

CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation

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14th May, 2024

Vodafone, 10 Mountainview, Leopardstown, Dublin 18.

CCMA Sponsor Event - Genesys, TTEC Digital & Vodafone - Elevate Your CX: Fulfilling Promises Through Advanced Digital Solutions

CCMA Sponsor Event

CCMA Sponsor Event - Genesys, TTEC Digital & Vodafone - Elevate Your CX: Fulfilling Promises Through Advanced Digital Solutions

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08th May, 2024

Google, Bolands Mill, Barrow Street, Dublin 4.

CCMA Members Forum hosted by Google - Embracing Empathy for a better Customer Experience

CCMA Member Forum

CCMA Members Forum hosted by Google - Embracing Empathy for a better Customer Experience

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