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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

05th March, 2026

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - TP - Transforming Public Sector CX: Real Lessons from High Pressure Environments, Real transformation, Real Organisations, Real Results.

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11th March, 2026

Dublin Chamber of Commerce Office, 7 Clare Street, Dublin 2.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Impetus - Every Interaction Counts: Proving Customer Outcomes in a World of AI, Risk and Regulation.

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19th March, 2026

AIB, 10 Molesworth Street, Dublin 2, D02 R126.

CCMA Member Forum

CCMA Members Forum - AIB - Idea to Impact: Our Contact Centre Transformation - Award-Winning Technology Transformation, Unpacked.

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15th April, 2026

Yuno Energy Group, Corrig Court, Corrig Rd, Sandyford Business Park, Dublin 18, D18 WV79.

CCMA Member Forum

CCMA Members Forum - Yuno Energy Group - People, Process, Performance: Our CX Journey

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13th May, 2026

Fallon & Byrne, 11–17 Exchequer Street, Dublin 2.

CCMA Member Forum

CCMA Members Forum - FMI & Electric Ireland - Unlocking Value Through Shared Leadership

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21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Past events

04th May, 2023

Webinar 12 noon

Sponsor Webinar - The Forum - Strength in Numbers– Best practice for your planning function!

CCMA Sponsor Event

Sponsor Webinar - The Forum - Strength in Numbers– Best practice for your planning function!

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26th April, 2023

PayPal, Ballycoolin Business Park, Blanchardstown, Dublin 15.

CCMA Members Forum - PayPal - How we make Every Customer Smile

CCMA Member Forum

CCMA Members Forum - PayPal - How we make Every Customer Smile

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20th April, 2023

BT, 2 Grand Canal Plaza, Grand Canal, Dublin 4.

CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - BT - How to Develop and Cultivate a CX Culture

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19th April, 2023

Dublin

CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed

CCMA Workshop

CCMA In Person Workshop - Team Engagement and Motivation - The Coaching Creed

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29th March, 2023

Webinar 11 a.m.

Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise customer engagement, drive efficiency & deliver exceptional CX

CCMA Sponsor Event

Sponsor Webinar - Workair & 8x8 - Conversational AI: How self-service environments can optimise customer engagement, drive efficiency & deliver exceptional CX

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22nd March, 2023

Webinar 11 a.m.

CCMA Community Chat Webinar -    How to develop your Emotional Intelligence -  Alison Creed The Coaching Creed

CCMA Member Forum

CCMA Community Chat Webinar -    How to develop your Emotional Intelligence -  Alison Creed The Coaching Creed

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