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Events calendar

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Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

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The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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Upcoming events

14th January, 2026

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

22nd January, 2026

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Member Forum

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Past events

22nd February, 2023

City East Plaza, Ballysimon, Limerick, V94 X2N9.

CCMA Members Forum - Northern Trust - Investing in Talent

CCMA Member Forum

CCMA Members Forum - Northern Trust - Investing in Talent

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15th February, 2023

Louis Fitzgerald Hotel, Newlands Cross, Dublin.

CCMA Workshop - How to Listen to your customers to Build the Service they Want - Cormac Murphy Ennovate Consulting

CCMA Workshop

CCMA Workshop - How to Listen to your customers to Build the Service they Want - Cormac Murphy Ennovate Consulting

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09th February, 2023

Sandyford Dublin

CCMA Members Forum - Covalen - Engaging a Diverse Workforce across Multiple Sites

CCMA Member Forum

CCMA Members Forum - Covalen - Engaging a Diverse Workforce across Multiple Sites

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26th January, 2023

Webinar 11 a.m.

CCMA Webinar - Elevate Your Career in 2023 - Anne Caulfield - Elevate Edge

CCMA Member Forum

CCMA Webinar - Elevate Your Career in 2023 - Anne Caulfield - Elevate Edge

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18th January, 2023

TELUS International, Mahon, Cork

CCMA Members Forum Cork - Enhancing Employee Experience with TELUS International  

CCMA Member Forum

CCMA Members Forum Cork - Enhancing Employee Experience with TELUS International  

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26th November, 2022

Aviva Stadium Dublin

CCMA Irish Customer Contact & Shared Services Awards 2022

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2022

Book your seat now