shape
shape

Events calendar

S M T W T F S
29
30
1
2
3
4
5
6
7

Webinar 12 noon

CCMA Awards 2025 - Launch of Irish Customer Contact & Shared Services Awards - Tips and Advice on Submitting Entries

8
9

Webinar 3 p.m.

Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers

10

Webinar 10.00 a.m. - 11.00 a.m.

CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action

11
12
13
14
15
16
17
18
19
20
21
22
23

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

24
25
26
27
28
29
30
31
1
2

Upcoming events

09th July, 2025

Webinar 3 p.m.

CCMA Sponsor Event

Sponsor Webinar - CallMiner - Beyond NPS - The Future of Listening to Your Customers

10th July, 2025

Webinar 10.00 a.m. - 11.00 a.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action

23rd July, 2025

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

03rd September, 2025

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - CX Without Limits: Breaking Down Barriers to Elevate Every Experience

21st November, 2025

The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2025

Past events

04th March, 2022

Webinar 11 a.m.

CCMA Ask the Expert Webinar - What is your Quality Team for and how can they be more valuable to your Operational Needs? - Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Ask the Expert Webinar - What is your Quality Team for and how can they be more valuable to your Operational Needs? - Cormac Murphy Ennovate Consulting

Read More

23rd February, 2022

Webinar 2 p.m.

CCMA Sponsor Webinar - Talkdesk - The Data-Driven Way to Win in Customer Experience

CCMA Sponsor Event

CCMA Sponsor Webinar - Talkdesk - The Data-Driven Way to Win in Customer Experience

Read More

16th February, 2022

On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Leadership Development Workshop 6 - Managing Your Career Development

CCMA Workshop

CCMA Leadership Development Workshop 6 - Managing Your Career Development

Read More

16th February, 2022

Webinar 2 p.m.

CCMA Sponsor Event - Workair Series featuring 8x8  - Optimising Remote and Hybrid Workforces

CCMA Sponsor Event

CCMA Sponsor Event - Workair Series featuring 8x8 - Optimising Remote and Hybrid Workforces

Read More

02nd February, 2022

6 p.m. GMT

CCMA Sponsor Event - Talkdesk - The future of Customer Service: What retailers should prepare for in 2022

CCMA Sponsor Event

CCMA Sponsor Event - Talkdesk - The future of Customer Service: What retailers should prepare for in 2022

Read More

27th January, 2022

Webinar 5 p.m.

Sponsor Webinar - Talkdesk - How Emerging Technologies can elevate CX in Financial Services

CCMA Sponsor Event

Sponsor Webinar - Talkdesk - How Emerging Technologies can elevate CX in Financial Services

Read More