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Events calendar

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Webinar 9 a.m. to 11 a.m.

Accenture, The Dock, 7 Hanover Quay, Dublin D02 .

Webinar 9 a.m. to 11 a.m.

CCMA Sponsor Webinar - Zoom CX Summit - From Insight to Impact: The Next Era of Connected CX.

Accenture, The Dock, 7 Hanover Quay, Dublin D02 .

CCMA Sponsor Event - Accenture Song - Five Emerging Trends Shaping the Future: Understand, Design and Act for Meaningful Growth.

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Fallon & Byrne, 11–17 Exchequer Street, Dublin 2.

CCMA Members Forum - FMI & Electric Ireland - Unlocking Value Through Shared Leadership

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Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Breakfast Briefing - Zoom - From Reactive to Proactive: Reimagining Service Efficiency with AI

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Upcoming events

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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28th May, 2026

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Zoom - From Reactive to Proactive: Reimagining Service Efficiency with AI

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Book now

24th June, 2026

Vhi, IDA Ireland Purcellsinch Business Park, Dublin Road, Kilkenny, R95 WKK6.

CCMA Member Forum

CCMA Members Forum - Vhi - Harnessing Technology, Data & People to Deliver Exceptional Customer Experience

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26th August, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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23rd September, 2026

Workhuman, 19 Beckett Way, Park West Business Park, Dublin 12, D12 H993.

CCMA Member Forum

CCMA Members Forum – Workhuman – Building a VoC Program from the Ground Up - Insight with Empathy, Influence with Integrity.

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21st October, 2026

The Club Hotel, GOFFS Avenue, Kill, Co.Kildare W91 APW9.

CCMA Member Forum

CCMA Members Forum - FRS Training - What Actually Works in Training at Scale - Striving for Adaptive Learning Excellence

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27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026


Past events

10th March, 2023

Webinar 11 a.m.

CCMA Sponsor Webinar - Poly HP - Women In Leadership: Cracking the Code

CCMA Sponsor Event

CCMA Sponsor Webinar - Poly HP - Women In Leadership: Cracking the Code

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08th March, 2023

CarTrawler, Classon House, Dundrum Business Park, Dundrum, Dublin D14 KX83.

CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre

CCMA Member Forum

CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre

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02nd March, 2023

Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Breakfast Briefing - Workair and Uniphore - The Future of the AI-Powered Contact Centre Starts Now

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Workair and Uniphore - The Future of the AI-Powered Contact Centre Starts Now

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23rd February, 2023

CCMA Ireland Ltd. AGM, Dell Technologies, Cherrywood, Dublin.

CCMA Ireland Ltd - Annual General Meeting 2023 - Dublin

CCMA Member Forum

CCMA Ireland Ltd - Annual General Meeting 2023 - Dublin

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22nd February, 2023

City East Plaza, Ballysimon, Limerick, V94 X2N9.

CCMA Members Forum - Northern Trust - Investing in Talent

CCMA Member Forum

CCMA Members Forum - Northern Trust - Investing in Talent

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15th February, 2023

Louis Fitzgerald Hotel, Newlands Cross, Dublin.

CCMA Workshop - How to Listen to your customers to Build the Service they Want - Cormac Murphy Ennovate Consulting

CCMA Workshop

CCMA Workshop - How to Listen to your customers to Build the Service they Want - Cormac Murphy Ennovate Consulting

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