Upcoming events
21st November, 2025
The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2025
Past events
29th September, 2021
On Line Workshop 9.30 a.m. - 12.30 p.m.

CCMA Workshop
CCMA Leadership Development Workshops - The Coaching Creed - Leading a Hybrid Team
Read More22nd September, 2021
Webinar 2 p.m.

CCMA Sponsor Event
CCMA Sponsor Webinar - Expertivity Technologies - From Contact Centre to Solution Centre How to Get there in 25 minutes!
Read More21st September, 2021
Webinar 6 p.m.

CCMA Sponsor Event
CCMA Sponsor Event - Talkdesk - Can next-gen AI voice assistants drive more inclusive customer service?
Read More17th September, 2021
Webinar 11 a.m.

CCMA Member Forum
CCMA Members Forum - Abtran - Managing Relationships and Performance in the Virtual Contact Centre
Read More15th September, 2021
Webinar 2 p.m.

CCMA Sponsor Event
CCMA Sponsor Event - Accenture - From Customer Experience (CX) to the Business of Experience (BX) - It’s Time to Reimagine Business Through the Lens of Experience
Read More14th September, 2021
Webinar 10 a.m.

CCMA Sponsor Event
CCMA Sponsor Event - Talkdesk - The Future of AI in the Contact Centre:
Read More