Events | CCMA

Events calendar

Bank of Ireland, Whitestown, Tallaght, Dublin 24.

CCMA Members Forum - Bank of Ireland - Human Values in Practice – Navigating Change, Protecting Customers.

Webinar 4 p.m.

CCMA Sponsor Webinar - Zoom - Scaling to $5bn with AI: the SharkNinja Story

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

The Dean Hotel Dublin, 33 Harcourt St, Saint Kevin's, Dublin.

CCMA Sponsor Event - Zoom - From Firefighting to Future-Proofing: How AI is Redefining CX in Ireland

Webinar 12 noon

CCMA Sponsor Webinar - Calabrio - Smarter Scheduling, Stronger Teams: How Pobal Transformed Their Workforce Operations

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Briefing - ABP Consultancy & IBM - Governance and Trustworthy AI – The Foundation for a Successful AI Business Strategy

The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.

CCMA Irish Customer Contact & Shared Services Awards 2025

Webinar 11 a.m.

CCMA Sponsor Webinar - NiCE - Empowering CX: Turning Knowledge into Revenue with AI.

Bank of Ireland, Whitestown, Tallaght, Dublin 24.

CCMA Members Forum - Bank of Ireland - Human Values in Practice – Navigating Change, Protecting Customers.

Webinar 4 p.m.

CCMA Sponsor Webinar - Zoom - Scaling to $5bn with AI: the SharkNinja Story

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Upcoming events

CCMA Sponsor Event

CCMA Sponsor Webinar - Zoom - Scaling to $5bn with AI: the SharkNinja Story

Read More
Book now

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

Read More
Book now

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

Read More
Book now

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

Read More
Book now

Past events

CCMA Member Forum

CCMA Member Survey 2023 - Launch of Members Report

CCMA Workshop

CCMA Irish Customer Contact & Shared Services Awards 2023 Judges Call

View Webinar Recording

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

CCMA Sponsor Event

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

Find out more

CCMA Member Forum

CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery

3
Bank of Ireland, Whitestown, Tallaght, Dublin 24.

CCMA Members Forum - Bank of Ireland - Human Values in Practice – Navigating Change, Protecting Customers.

18
Webinar 4 p.m.

CCMA Sponsor Webinar - Zoom - Scaling to $5bn with AI: the SharkNinja Story

30
Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner