shape
shape

Events calendar

S M T W T F S
1
2
3
4
5
6
7
8
9
10
11
12

Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

13
14
15
16
17
18
19

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

20
21
22
23
24
25
26
27
28

Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

Read More Book now

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

Read More
Book now

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

Read More
Book now

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Read More
Book now

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

Read More
Book now

27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026


Past events

30th June, 2023

Webinar 12 noon

CCMA Irish Customer Contact & Shared Services Awards 2023 Judges Call

CCMA Workshop

CCMA Irish Customer Contact & Shared Services Awards 2023 Judges Call

View Webinar Recording

22nd June, 2023

Webinar 11 a.m.

CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre

CCMA Sponsor Event

CCMA Sponsor Webinar - MaxContact - How to harness innovation to improve contact strategies and drive continuous improvement in your contact centre

Read More

21st June, 2023

Fitzwilliam Hotel, St. Stephen's Green, Dublin 2.

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

Read More

07th June, 2023

The Mayson Hotel, North Wall Quay, Dublin.

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

CCMA Sponsor Event

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

Find out more

31st May, 2023

eir, Hibernia House, Cherrywood Business Park, Loughlinstown, Dublin. D18 E440

CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery

CCMA Member Forum

CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery

Read More

25th May, 2023

Aviva Stadium Dublin

CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement

CCMA Member Forum

CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement

View Presentations