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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

05th March, 2026

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - TP - Transforming Public Sector CX: Real Lessons from High Pressure Environments, Real transformation, Real Organisations, Real Results.

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11th March, 2026

Dublin Chamber of Commerce Office, 7 Clare Street, Dublin 2.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Impetus - Every Interaction Counts: Proving Customer Outcomes in a World of AI, Risk and Regulation.

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19th March, 2026

AIB, 10 Molesworth Street, Dublin 2, D02 R126.

CCMA Member Forum

CCMA Members Forum - AIB - Idea to Impact: Our Contact Centre Transformation - Award-Winning Technology Transformation, Unpacked.

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15th April, 2026

Yuno Energy Group, Paramount Court, Corrig Road, Sandyford, D18 R9C7.

CCMA Member Forum

CCMA Members Forum - Yuno Energy Group - People, Process, Performance: Our CX Journey

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13th May, 2026

Fallon & Byrne, 11–17 Exchequer Street, Dublin 2.

CCMA Member Forum

CCMA Members Forum - FMI & Electric Ireland - Unlocking Value Through Shared Leadership

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21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Past events

21st June, 2023

Fitzwilliam Hotel, St. Stephen's Green, Dublin 2.

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Puzzel & Xcentuate - How to Make Customer Service your Competitive Advantage

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07th June, 2023

The Mayson Hotel, North Wall Quay, Dublin.

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

CCMA Sponsor Event

Sponsor Event - Ergo, ServiceNow & Konversational - The Future of Service: Automating workflow to deliver an effortless, end-to-end customer experience every time.

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31st May, 2023

eir, Hibernia House, Cherrywood Business Park, Loughlinstown, Dublin. D18 E440

CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery

CCMA Member Forum

CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery

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25th May, 2023

Aviva Stadium Dublin

CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement

CCMA Member Forum

CCMA Annual Conference 2023 - Embracing a New Era of Customer Experience and Employee Engagement

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18th May, 2023

IDA Ireland HQ, Three Park Place, Hatch Street Upper, Saint Kevin's, Dublin 2, D02 FX65.

CCMA Members Forum - Delivering on Diversity and Inclusion in a Hybrid World

CCMA Member Forum

CCMA Members Forum - Delivering on Diversity and Inclusion in a Hybrid World

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12th May, 2023

Webinar 11 a.m.

CCMA Sponsor Webinar - Puzzel and Xcentuate - How to make your Contact Centre Profitable

CCMA Sponsor Event

CCMA Sponsor Webinar - Puzzel and Xcentuate - How to make your Contact Centre Profitable

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