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Events calendar

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Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

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14

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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22

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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Upcoming events

22nd January, 2026

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Member Forum

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Book now

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Book now

Past events

18th September, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Brian Farrelly - The Future of Work

CCMA Member Forum

CCMA Ask the Expert - Brian Farrelly - The Future of Work

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17th September, 2020

Interactive Webinar 10 a.m. - 12 noon

CCMA Employee Engagement Workshop

CCMA Workshop

CCMA Employee Engagement Workshop

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16th September, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

CCMA Sponsor Event

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

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09th September, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

CCMA Sponsor Event

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

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28th August, 2020

Webinar 11 a.m.

CCMA Ask The Expert - Alison Creed - Leading your Virtual Team - Lessons in Leadership during COVID-19

CCMA Member Forum

CCMA Ask The Expert - Alison Creed - Leading your Virtual Team - Lessons in Leadership during COVID-19

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19th August, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - LogMeIn sees 250% Increase in Calls to Customer Care: how to build responsive customer service in times of crisis and change

CCMA Sponsor Event

CCMA Sponsor Webinar - LogMeIn sees 250% Increase in Calls to Customer Care: how to build responsive customer service in times of crisis and change

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