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Events calendar

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The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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Upcoming events

14th January, 2026

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Past events

10th January, 2025

Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

CCMA Member Forum

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

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10th December, 2024

Webinar 3 p.m.

CCMA Sponsor Webinar - CallMiner - Amplifying Empathy: Using AI to Humanise Customer Experience for a Diverse World

CCMA Sponsor Event

CCMA Sponsor Webinar - CallMiner - Amplifying Empathy: Using AI to Humanise Customer Experience for a Diverse World

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26th November, 2024

DigitalWell, Two Haddington Buildings, Haddington Road, Dublin 4 D04 HE94.

Sponsor Breakfast Briefing - DigitalWell - CX Transformation: Laying the Foundations for Success

CCMA Sponsor Event

Sponsor Breakfast Briefing - DigitalWell - CX Transformation: Laying the Foundations for Success

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22nd November, 2024

Hall 4, RDS, Ballsbridge, Dublin.

CCMA Irish Customer Contact & Shared Services Awards 2024

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2024

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21st November, 2024

Webinar 12 Noon

CCMA Sponsor Webinar - NICE - Exploring how your business can leverage data-driven insights to enhance CX and operational performance.

CCMA Sponsor Event

CCMA Sponsor Webinar - NICE - Exploring how your business can leverage data-driven insights to enhance CX and operational performance.

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20th November, 2024

Webinar 9.30 a.m. to 10.30 a.m.

CCMA Members Forum - Menopause at Work - Insights & Learnings

CCMA Member Forum

CCMA Members Forum - Menopause at Work - Insights & Learnings

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