shape
shape

Events calendar

S M T W T F S
31
1
2
3
4
5
6
7
8
9
10
11

Dean Hotel, 33 Harcourt Street, Dublin 2.

Sponsor Event - Workair Series with 8x8 - Unlock Value and Delight Customers: Experience the Power of Self-Service AI Automation

12
13
14
15
16
17

Workhuman, Unit 18 Beckett Way, Park West Business Park, Dublin 12, D12 R297.

CCMA Members Forum - Workhuman – Improving Customer Service Quality with CallMiner

18
19

Webinar 12 noon

CCMA Sponsor Webinar - evcoms - AI Unleashed: Exploring the Future with Bots.

20
21
22
23
24
25

Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Event - Verint - Experience the Difference: Harnessing AI and CX Automation for the Contact Centre of Tomorrow

26
27
28
29
30
1
2
3
4

Upcoming events

02nd May, 2024

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - eir’s transformation journey

Read More Book now

08th May, 2024

Google, Bolands Mill, Barrow Street, Dublin 4.

CCMA Member Forum

CCMA Members Forum hosted by Google - Embracing Empathy for a better Customer Experience

Read More
Book now

14th May, 2024

Vodafone, 10 Mountainview, Leopardstown, Dublin 18.

CCMA Sponsor Event

CCMA Sponsor Event - Genesys, TTEC Digital & Vodafone - Elevate Your CX: Fulfilling Promises Through Advanced Digital Solutions

Read More
Book now

23rd May, 2024

Leopardstown Racecourse, Dublin 18, D18 C9V6.

CCMA Member Forum

CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation

More details to follow
Book now

05th June, 2024

ptsb, Corporate Centre, Carysfort Avenue, Blackrock, A94 R891.

CCMA Member Forum

CCMA Members Forum - ptsb - Delivering on our CX Ambition

Read More
Book now

19th June, 2024

Accenture, The Dock, 7 Hanover Quay, Grand Canal Dock, Dublin 2, D02 YN32.

CCMA Sponsor Event

CCMA Sponsor Event - Accenture - Understanding the Customer Imperative

Read More
Book now

26th June, 2024

Vhi Healthcare, IDA Business Park, Purcellsinch, Kilkenny, R95 WKK6.

CCMA Member Forum

CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.

Read More
Book now

Past events

08th March, 2023

CarTrawler, Classon House, Dundrum Business Park, Dundrum, Dublin D14 KX83.

CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre

CCMA Member Forum

CCMA Members Forum - CarTrawler - Levelling up an Award-Winning Contact Centre

View Presentation

02nd March, 2023

Fitzwilliam Hotel, St. Stephen's Green, Dublin.

CCMA Sponsor Breakfast Briefing - Workair and Uniphore - The Future of the AI-Powered Contact Centre Starts Now

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Workair and Uniphore - The Future of the AI-Powered Contact Centre Starts Now

View Presentation

23rd February, 2023

CCMA Ireland Ltd. AGM, Dell Technologies, Cherrywood, Dublin.

CCMA Ireland Ltd - Annual General Meeting 2023 - Dublin

CCMA Member Forum

CCMA Ireland Ltd - Annual General Meeting 2023 - Dublin

Read More

22nd February, 2023

City East Plaza, Ballysimon, Limerick, V94 X2N9.

CCMA Members Forum - Northern Trust - Investing in Talent

CCMA Member Forum

CCMA Members Forum - Northern Trust - Investing in Talent

Read More

15th February, 2023

Louis Fitzgerald Hotel, Newlands Cross, Dublin.

CCMA Workshop - How to Listen to your customers to Build the Service they Want - Cormac Murphy Ennovate Consulting

CCMA Workshop

CCMA Workshop - How to Listen to your customers to Build the Service they Want - Cormac Murphy Ennovate Consulting

Read More

09th February, 2023

Sandyford Dublin

CCMA Members Forum - Covalen - Engaging a Diverse Workforce across Multiple Sites

CCMA Member Forum

CCMA Members Forum - Covalen - Engaging a Diverse Workforce across Multiple Sites

Read More