shape
shape

Events calendar

S M T W T F S
1
2
3
4
5
6
7
8
9
10
11
12

Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

13
14
15
16
17
18
19

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

20
21
22
23
24
25
26
27
28

Upcoming events

05th March, 2026

The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - TP - Transforming Public Sector CX: Real Lessons from High Pressure Environments, Real transformation, Real Organisations, Real Results.

Book now

11th March, 2026

Dublin Chamber of Commerce Office, 7 Clare Street, Dublin 2.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Impetus - Every Interaction Counts: Proving Customer Outcomes in a World of AI, Risk and Regulation.

Read More
Book now

19th March, 2026

AIB, 10 Molesworth Street, Dublin 2, D02 R126.

CCMA Member Forum

CCMA Members Forum - AIB - Idea to Impact: Our Contact Centre Transformation - Award-Winning Technology Transformation, Unpacked.

Read More
Book now

15th April, 2026

Yuno Energy Group, Paramount Court, Corrig Road, Sandyford, D18 R9C7.

CCMA Member Forum

CCMA Members Forum - Yuno Energy Group - People, Process, Performance: Our CX Journey

Read More
Book now

13th May, 2026

Fallon & Byrne, 11–17 Exchequer Street, Dublin 2.

CCMA Member Forum

CCMA Members Forum - FMI & Electric Ireland - Unlocking Value Through Shared Leadership

Read More
Book now

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

Read More
Book now

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Read More
Book now

Past events

05th February, 2025

IDA HQ, Three Park Place, Hatch Street Upper, Saint Kevin's, Dublin 2, D02 FX65.

CCMA Members Forum - Building a Successful Inside Sales Organisation

CCMA Member Forum

CCMA Members Forum - Building a Successful Inside Sales Organisation

Read More

23rd January, 2025

Marlin Hotel, 11 Bow Ln E, St Stephen's Green, Dublin, D02 AY81.

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Cisco - 2025 the Year AI Gets Real in the Contact Centre

Read More

10th January, 2025

Webinar 12.00 p.m.

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

CCMA Member Forum

CCMA Webinar - Foundations of Leadership – Discovering Your Personal Blueprint - Dara Kiernan - KPI Consulting

Read More

10th December, 2024

Webinar 3 p.m.

CCMA Sponsor Webinar - CallMiner - Amplifying Empathy: Using AI to Humanise Customer Experience for a Diverse World

CCMA Sponsor Event

CCMA Sponsor Webinar - CallMiner - Amplifying Empathy: Using AI to Humanise Customer Experience for a Diverse World

Read More

26th November, 2024

DigitalWell, Two Haddington Buildings, Haddington Road, Dublin 4 D04 HE94.

Sponsor Breakfast Briefing - DigitalWell - CX Transformation: Laying the Foundations for Success

CCMA Sponsor Event

Sponsor Breakfast Briefing - DigitalWell - CX Transformation: Laying the Foundations for Success

Read More

22nd November, 2024

Hall 4, RDS, Ballsbridge, Dublin.

CCMA Irish Customer Contact & Shared Services Awards 2024

CCMA Member Forum

CCMA Irish Customer Contact & Shared Services Awards 2024

Read More