Upcoming events
23rd May, 2024
Leopardstown Racecourse, Dublin 18, D18 C9V6.
CCMA Member Forum
CCMA Annual Industry Conference - CX 2024 - A Roadmap for Digital Customer Experience & Employee Engagement Innovation
22nd November, 2024
Hall 4, RDS, Ballsbridge, Dublin.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2024
Past events
26th October, 2022
The Forge, Gordon House, Google, Barrow Street, Dublin 4, D04 E5W5.
CCMA Member Forum
CCMA - Member Breakfast Briefing - Hosted by Google - Insights on New Ways of Working with a panel of Senior Industry Executives
Read More26th October, 2022
In Person Workshop 11.00 a.m. - 5.00 pm
CCMA Workshop
CCMA - Leadership Development Workshop - How to Implement a Hybrid Working Framework for your Team
Read More25th October, 2022
Dublin City Centre
CCMA Workshop
CCMA Member Workshop - Complaints Management As A CX Differentiator
Read More13th October, 2022
Three, National Technology Park, Castletroy, Limerick.
CCMA Member Forum
CCMA - Member Forum - Three - How we built an Award Winning Contact Centre
Read More29th September, 2022
The Ivy, 13 -17 Dawson Street, Dublin.
CCMA Sponsor Event
CCMA Sponsor Breakfast Briefing - ServisBOT - Supercharge your CX Strategy with Service Triage, the Silver Bullet for Improving Service Performance and Reducing AHT
Read More22nd September, 2022
Webinar 2 p.m.
CCMA Member Forum
CCMA Member Webinar - Blizzard’s Level Up: Our Journey with Blended Learning
View Webinar