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Events calendar

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Castletroy Hotel, Limerick.

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Upcoming events

12th February, 2026

Castletroy Hotel, Limerick.

CCMA Workshop

CCMA Workshop - Unlock the Power of Customer Journey Mapping - W5

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19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

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Book now

21st May, 2026

Radisson Blu, Golden Lane, Dublin 8, D08 VRR.

CCMA Sponsor Event

CCMA Annual Conference - CX 2026 - Start, Stop, Continue!

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Book now

17th June, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

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Book now

18th June, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

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27th November, 2026

CCMA Irish Customer Contact & Shared Services Awards 2026


Past events

12th May, 2022

8.30 a.m. - 11.00 a.m. IDA Ireland Corporate Office, Three Park Place, Hatch Street Upper, Dublin 2, D02 FX65.

CCMA - Team Leader Masterclass

CCMA Member Forum

CCMA - Team Leader Masterclass

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11th May, 2022

Webinar 2 p.m.

CCMA - Ask the Expert - Stephanie Good, Diversity & Inclusion Consulting Lead at PwC Ireland - Inclusion across the Employee Lifecycle

CCMA Member Forum

CCMA - Ask the Expert - Stephanie Good, Diversity & Inclusion Consulting Lead at PwC Ireland - Inclusion across the Employee Lifecycle

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27th April, 2022

Webinar 2 p.m.

CCMA Sponsor Webinar - Workair Series – Event 2 : Dialpad & The Future of Customer Engagement & Experience powered by AI

CCMA Sponsor Event

CCMA Sponsor Webinar - Workair Series – Event 2 : Dialpad & The Future of Customer Engagement & Experience powered by AI

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08th April, 2022

Webinar 11 a.m.

CCMA Ask the Expert - PayPal’s Effortless Transformation Journey

CCMA Member Forum

CCMA Ask the Expert - PayPal’s Effortless Transformation Journey

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01st April, 2022

Webinar 11 a.m.

CCMA - FMI & Electric Ireland -  What makes a Partnership Strategic?

CCMA Member Forum

CCMA - FMI & Electric Ireland -  What makes a Partnership Strategic?

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23rd March, 2022

Webinar 2 p.m.

CCMA Sponsor Webinar - Jabra - The Rise of the Super-Agent in the New Contact Centre

CCMA Sponsor Event

CCMA Sponsor Webinar - Jabra - The Rise of the Super-Agent in the New Contact Centre

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