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Events calendar

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Webinar 12 noon

CCMA Webinar - Team Dynamics - Kick Start the New Year with a fresh look at Trust!

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14

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

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Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

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Upcoming events

14th January, 2026

The Westbury Hotel, Balfe Street, Dublin 2, D02 CH66.

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - 8x8 - Trust Without Trade-offs: Rethinking CX and Compliance in a Digital-First World

22nd January, 2026

Pobal - Jervis House, Jervis St, North City, Dublin 1, D01 E3W9.

CCMA Member Forum

CCMA Members Forum Pobal - CX for All: Building Better Experiences Across Diverse Customer Communities

19th February, 2026

Uniquely Customer Engagement Centre, Ground floor, Building 2 (Middle Building), Finnabair Industrial Estate, Dundalk, Co. Louth, Ireland A91 HY6X.

CCMA Member Forum

CCMA Members Forum - Uniquely - Onshoring vs Offshoring – The Outsource Opportunity

18th March, 2026

eir, Heuston South Quarter, 2 St John's Rd W, Saint James, Dublin 8, D08 Y42N.

CCMA Member Forum

CCMA Members Forum - Panel Discussion - How We Can Support Our LGBTQI+ Communities

26th March, 2026

Fexco RDI Hub, Killarney Road, Killorglin, Kerry V93 KP68.

CCMA Member Forum

CCMA Members Forum - The Power of Partnership: Fexco & SEAI’s Journey from Service Provider to Strategic Partner

Past events

08th April, 2022

Webinar 11 a.m.

CCMA Ask the Expert - PayPal’s Effortless Transformation Journey

CCMA Member Forum

CCMA Ask the Expert - PayPal’s Effortless Transformation Journey

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01st April, 2022

Webinar 11 a.m.

CCMA - FMI & Electric Ireland -  What makes a Partnership Strategic?

CCMA Member Forum

CCMA - FMI & Electric Ireland -  What makes a Partnership Strategic?

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23rd March, 2022

Webinar 2 p.m.

CCMA Sponsor Webinar - Jabra - The Rise of the Super-Agent in the New Contact Centre

CCMA Sponsor Event

CCMA Sponsor Webinar - Jabra - The Rise of the Super-Agent in the New Contact Centre

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11th March, 2022

Webinar 11 a.m.

CCMA - Ask the Expert - Employee Experience – Supporting Your Talent to Thrive – Sarah Kaiser Head of Employee Engagement Fidelity International

CCMA Member Forum

CCMA - Ask the Expert - Employee Experience – Supporting Your Talent to Thrive – Sarah Kaiser Head of Employee Engagement Fidelity International

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04th March, 2022

Webinar 11 a.m.

CCMA Ask the Expert Webinar - What is your Quality Team for and how can they be more valuable to your Operational Needs? - Cormac Murphy Ennovate Consulting

CCMA Member Forum

CCMA Ask the Expert Webinar - What is your Quality Team for and how can they be more valuable to your Operational Needs? - Cormac Murphy Ennovate Consulting

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23rd February, 2022

Webinar 2 p.m.

CCMA Sponsor Webinar - Talkdesk - The Data-Driven Way to Win in Customer Experience

CCMA Sponsor Event

CCMA Sponsor Webinar - Talkdesk - The Data-Driven Way to Win in Customer Experience

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